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Module 6: International Standards of Consulting Process Design

Module 6.1: Problem Solving Tools

OBJECTIVES

Learning to diagnose the situation, analyse the problem and develop concepts for the identified problems (results orientation). The students learn specific consulting process knowledge in management consultancy, including the application of standard tools and procedures

CONTENTS

·      To learn techniques about the process to develop concepts for the identified problems

·      Drawing up nominal to-be-concepts (results orientation)

·      Distinction of tools with functional focus, consulting products, methods to find creative solutions

·      To learn about implementing the developed concepts in the consulting process with specific, detailed tools for the management of the consulting process, reference to combination of hard and soft factors in the implementation process

·      Overview of tools for various analysis areas (strategy, org, technical)

·      Content focus on tools for diagnostics (As-Is analysis) and analysis (To-Be concept development)

o   Presentation and learning of situation definition tools

o   Presentation and learning of information gathering tools

o   Presentation and learning of creativity and information consolidation tools

o   Presentation and learning of goal setting tools

o   Presentation and learning of analysis tools

Presentation and learning of decision making tools

Module 6.2: Project Management

OBJECTIVES

The objective of this teaching module is to demonstrate best-practice procedures to draw up the project management process of management consultancy, beginning with the establishing of contact to the potential client, over the implementation of the project up to the analysis of client satisfaction. The students learn specific project management knowledge in management consultancy in line with international best practices. This will also imply the application of standard tools and procedures

CONTENTS

·      Management of consulting projects

·      Strategic and multi project management.

·      General techniques of as-is-analysis and diagnosis

·      Drawing up a nominal to-be-concept

·      Implementation planning

·      Implementation

·      Conclusion of project and evaluation

·      Quality assurance

·      Client care and development

·      Establishing contact and acquiring consultancy projects

 

{ Liên hệ }

ĐẠI HỌC BÁCH KHOA TP. HỒ CHÍ MINH

CHƯƠNG TRÌNH EMBA - MCI VIỆT NAM

Phòng 306, nhà A4

268 Lý Thường Kiệt, P.14, Q.10, TP. Hồ Chí Minh

Điện thoại: (028) 7300 4183 | Fax: (028) 7308 3183

Email: info@mba-mci.edu.vn

OISP: www.oisp.hcmut.edu.vn

Hotline: 0982 511 150 (Ms. Giang)

 

 

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