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Module 9: Communication Skills in Consulting

OBJECTIVES

The objective of this module is to give the students an understanding of the communication methods which are later to be used in the consulting context as an aid to establishing an effective consultant-client relationship. The dynamics of the development of a consulting team as well as the preconditions for good communication within the team are clarified. Special importance is placed on the development of appropriate intercultural competences.

CONTENTS

·      Basics of interpersonal communication

·      Communication processes in management consulting

·      Interview techniques

·      Team development and team communication

·      Intercultural communication

·      Negotiation skills

·      Conflict management

·      Moderation skills

·      Presentation skills and storyboarding

 

{ Liên hệ }

ĐẠI HỌC BÁCH KHOA TP. HỒ CHÍ MINH

CHƯƠNG TRÌNH EMBA - MCI VIỆT NAM

Phòng 306, nhà A4

268 Lý Thường Kiệt, P.14, Q.10, TP. Hồ Chí Minh

Điện thoại: (028) 7300 4183 | Fax: (028) 7308 3183

Email: info@mba-mci.edu.vn

OISP: www.oisp.hcmut.edu.vn

Hotline: 0982 511 150 (Ms. Giang)

 

 

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